We put a clock on every filing — and we pay if we miss it
Founders don't lose deals because a company took ten days instead of two. They lose them because nobody told them which it would be. So every Bizvee service, in every country we operate in, carries a published turnaround window — and a refund if we blow through it.
The guarantee, in one line
Late on our side = service fee refunded
- 98.6%
- Filed inside window
- < 24h
- Median UK formation
- 5 days
- Refund turnaround
- Windows published before checkout
- Live countdown on every order
- Automatic breach detection
- No claim form, ever
How the clock works
Four rules, written down so nobody can move the goalposts
The clock starts when your file is complete
Not when you pay — when your last document and ID check land. You'll see the exact start timestamp in your dashboard.
Only working days count
Weekends and registry holidays in the filing country are excluded, and every country's calendar is published up front.
The clock pauses only if we need you
If a registry asks for something extra from you, the timer pauses and restarts the moment you reply. Nothing is hidden.
Our part is what we guarantee
Preparation, review and submission are ours to control — so that's what the guarantee covers, not government queue times.
If we're late
The apology is money, not an email
A missed deadline costs you a bank appointment, a marketplace listing, an investor close. We can't refund your time, so we refund the part we can — all of it, without a conversation.
100% of our service fee back
Government and registry fees are paid to the state, so those stay with the filing — everything Bizvee charged is refunded.
Paid within 5 working days
No claim forms, no negotiation. Our operations team flags the breach and finance releases the refund.
Your filing still completes
A refund is not a cancellation. We keep working the file to completion at our own cost.
What you'll actually experience
You never have to ask "where is it?"
You see the window before you pay
Every service page and checkout shows the turnaround for your country and entity type.
We timestamp the start
The moment your file is complete, the countdown appears on your order in the dashboard.
You get milestone alerts
Prepared, reviewed, submitted, confirmed — an email and dashboard update at each stage.
We audit every order
If an order closes past its window because of us, the refund triggers automatically.
Alerts arrive by email and in your Bizvee dashboard — no chasing, no ticket queue.
Fine print,
in plain English
What if the government registry itself is slow?+
Registry backlogs, national holidays and manual reviews sit outside anyone's control, so they don't trigger a refund. What we do instead is tell you the day it happens, publish the registry's own current processing time on your order, and chase it on your behalf until it clears.
Does the guarantee apply to every country you serve?+
Yes. Every jurisdiction we operate in — the US, UK, Canada, Australia, Saint Lucia and each new market we open — ships with a published window on the day it goes live. If we can't commit to a window, we don't sell the service.
What happens if my documents arrive incomplete?+
The clock simply hasn't started yet. You'll get a precise list of what's missing within one working day, and the countdown begins the moment the last item lands.
Do I have to claim the refund?+
No. Our system compares every completion timestamp against its promised window nightly. Breaches on our side are refunded without you asking.
Start something
with a deadline attached
Pick a service and you'll see its turnaround window before you pay — in the US, UK, Canada, Australia and every market we open next. If we miss it, the refund is automatic.
98.6% on-time
Filed inside the published window last 12 months
Automatic refunds
No claim form, no support ticket, no negotiation
Same promise everywhere
Every jurisdiction we operate in, without exception